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PREPAID CARD ANALYTICS
Prepaid Operations
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Day
Week
Month
YTD
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Operational KPIs
Delivery Success Rate
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card delivery orders (Q3)
Pipeline Orders
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total in delivery pipeline
SLA Breaches
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across all SLA categories (Q5)
KYC Refresh SLA
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regulatory compliance status
Card Delivery Pipeline
R-DLVPIPE-Q3
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SLA Compliance — Operational & Regulatory
R-SLA-Q5
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Call Centre Volume & Top Drivers
R-CALL-Q1
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Service Ticket Resolution Time
R-TCKT-Q2
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PIN-Set & PIN-Reset Volume
R-PIN-Q4
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